FREQUENTLY ASKED QUESTIONS

FAQ

Frequently Asked Questions

  • Do I sign a contract for your services?

    We do not force our clients into signing lengthy contracts. If you don’t like us for some reason, just cancel!

  • When do you charge for services?

    We charge for all services when they have been completed. We do this on the Wednesday following the service.

  • Will you tell me you are coming to treat my lawn?

    Yes, we send an email the day before all services are performed. This email will outline what we are applying to the lawn and some care instructions for the lawn. If you request we can call you to let you know we are coming.

  • When will my services start once I give you payment information?

    Our goal is to treat your lawn within 7 business days of getting your payment information. We will treat your lawn with a special blend that starts to control weeds. There are times of the year where this could take longer if weather delays us or during the spring when large volumes of new clients sign up.

  • Who do I contact if I have questions about the services or my turf?

    We prefer you to email info@rdslawncare.com or call 704-822-1625. This will go directly to our office and get your question answered in a timely manner.

  • How do you know how big my lawn is?

    We use a technology that allows us to precisely measure your turf. If we can’t see your lawn online we will visit your property and get an accurate measurement.

  • I’ve seen your route manager taking pictures at my house, why?

    We take 6-8 pictures of your lawn at each visit. These pictures are uploaded to your account and kept for the entire time you are our client. This allows our managers to review the history of your property. This is helpful when diagnosing issues that can occur.

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Our 100% Satisfaction Guarantee To You!

If you are not happy with any of our services, simply contact us and we will do whatever it takes to ensure you are satisfied with the results.

25 Years In Business!

We know your lawn and your specific lawn care needs. We are based right here in North Carolina and we have been around a while. This has given us time to create the ultimate lawn care program for your lawn’s specific needs.

Update

Latest News & Blog

granular fertilizer in fall

DIY Lawn Fertilization: Benefits & Risks

Thinking of fertilizing your lawn on your own? The benefits and risks of DIY lawn fertilization are not always so clear, so we laid them all out in this post to help you decide if it’s right for you!

crabgrass bunch growth

Everything You Need To Know About Grassy Weeds

Grassy weeds are one of the most common problems facing homeowners in North Carolina. We all know how ugly weeds can be on a lawn, but they also cause serious damage to your grass and other plants if left unchecked. At RDS Lawn Care, we understand how tedious it can be to deal with these pesky weeds, not to mention how difficult it is to even identify them in the first place. Our lawn care experts have put together this guide so you can know everything there is to know about grassy weeds and how to prevent them!

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